FAQs
Here are some of our frequently asked questions! Please feel free to reach out to our customer service if you need anything else as well!
FAQs
Here are some of our frequently asked questions! Please feel free to reach out to our customer service if you need anything else as well!
Defective merchandise must be reported to Sugarboo & Co. within five (5) business days of delivery. Please contact wholesale.info@sugarbooandco.com for more details
All art prints are painted by hand by Rebecca Puig, the artist behind Sugarboo & Co. We then print the artwork she made directly on luan (also spelled lauan) wood, which is a type of hardwood plywood. Each piece goes through many stages and hands to be built, so they are truly one of a kind, and no two pieces will be alike. Framing is either reclaimed grey wood, which is lumber that has been salvaged and repurposed, or gallery wrap style, which is described as a wooden canvas and hand-painted at the end to complement the image. Each frame style has a 2" lip all the way around that makes it easy to hang. All art prints will feature nail holes from the frame; they are meant to be seen and something that is featured in every art print.
All art prints are made to order and can take anywhere from 2-4 weeks in production before they ship out. For more accurate timelines, please contact us at 770.643.0069 or wholesale.info@sugarbooandco.com.